When HubSpot launched their free CRM (Customer Relationship Management) and Sales Software in 2014, they brought a whole new layer to the company’s products and appeal. They extended the impact past just messaging into selling, and now also customer service — all at no extra expense to start.
In this post, we’ll look at the HubSpot CRM and Sales Tools unbiasedly (as far as we can!) and share their good and bad points.
Pros Of HubSpot:
- Free Usage: The CRM would be free to use for life, according to HubSpot — even though you are not a paid HubSpot user. Not only is it safe, but it also requires limitless accounts-that ensures you can add your ENTIRE staff-Pr, Sales, anyone!
- Live Chat: A few years back HubSpot launched its Live Chat (Conversations) platform, free or charged, for all users. Setting up and handling is super easy, and you’ll also get basic chatbot capabilities to take your online user and customer service to the next stage. With paying rates of the HubSpot software, you can tailor and handle live chat and incoming requests in an ever more flexible way.
- Better Insights: The HubSpot CRM continuously monitors consumer experiences, providing useful insights about customer behavior, and making it easy to recognize when to follow up. You can log email openings with the Gmail and Outlook plugins, and clicks to see how people communicate with your emails in real-time.
Note: You will be able to view on contact the first 7 days of tracked website activity for the free CRM. You’ll be able to view all recorded data through HubSpot’s paid Marketing Hub software.
- No Customization Limit: Most CRMs have frustrating limitations on flexibility, but HubSpot helps you to tailor anything to your company and selling cycle.
- Marketing Platform Same as Database: Marketing and distribution also work well while in harmony. The HubSpot CRM is linked natively to the HubSpot marketing software, making for a seamless flow of leads from advertisement to revenue in the pipeline and even smoother data sharing. When you evolve with HubSpot, all of your data will remain in the same spot — updating your account would actually offer you more apps and enhancements.
- Can be Used With Different CRMs: We also note that many of our consumers love utilizing the HubSpot CRM for prospecting because of its usability and flexibility (including convergence with other selling software from HubSpot), but feel that Salesforce (or another traditional system) is also beneficial to many uses. Thankfully, the HubSpot CRM has little impact on something that the company uses on certain CRM systems, such as SFDC or Microsoft Dynamics. They can be used separately — and the two can even be merged into HubSpot.
Cons Of HubSpot:
- Relatively New: Because HubSpot CRM is relatively new compared to other major CRM players, there are some limitations to the features. HubSpot’s emphasis on research and growth, though, has alleviated other previous concerns regarding the site and frequent changes are being made to it.
- Casual: While HubSpot CRM is great for growing businesses, organizations with large sales teams may find that HubSpot CRM is not sufficiently advanced just yet.
- Inflexible: HubSpot’s software is fairly inflexible, similar to many CRMs. Although there are definitely functions that you can tailor to the processes and requirements of the company, we noticed that companies with very complicated selling systems can not find the consistency that they are searching for in the HubSpot CRM.
Features of HubSpot Sales Tools
While the HubSpot CRM has a number of simple resources to get you going, it’s seldom used in a silo. If you are going to start using the CRM, you should also be using Selling Software too.
Here’s a brief overview of the pros and cons of the Sales Tools to get you started:
- Variety of Sales Tools: Through all these years HubSpot Marketing Resources has come to a fairway. They now have available many advertising resources including Email Templates, Snippets, Meetings, Prospects, Sequences, Reports, Tasks, and an email monitoring feature. It’s not just that the services have come a long way but HubSpot revealed the latest Sales Hub Enterprise at INBOUND 2018—making the selling solutions even more appealing to the mid-market.
- Low to Zero Cost: HubSpot is making a major effort to help companies boost their inbound revenue by the free distribution of multiple selling resources, in addition to their CRM. Most of the services are accessible for free (only daily use caps) but you can get a Starter account only higher limitations and premium features such as Events, Lists, and Opportunities for $50 per user/month. As users join Professional and Enterprise level accounts, they start unlocking functionalities like the inclusion of native Salesforce, numerous pipelines, teams, and even 1:1 video for sales.
- Use your Inbox: Sales services from HubSpot exist in your inbox (Gmail or Outlook), meaning you don’t have to move back and forth from multiple windows so you can get your research completed quicker. Not just that, but the CRM and Sales software from HubSpot will completely kill your inbox entirely.
Here are the best Alternatives of Hubspot:
HubSpot CRM is amongst today’s top available CRM platforms. It’s by no way the most robust out there CRM program, though. We’ll round up the main functionality and advantages in this article and then provide you with what we consider are the best 5 HubSpot alternatives you should take into account.
Freshsales is a premium CRM program aimed at high-speed teams to enable them to maintain touch to track and solve their inquiries. This offers a centralized contact management platform for sales staff to help them remain in charge of thousands of leads, all inside a clear, easy-to-navigate Interface. The opportunity to manage many facets of the selling cycle and remove the necessity for consumers to walk through systems to get the job done offers a much-needed advantage for businesses.
Why Use Freshsales?
- Easy for small teams later on that will apply for paying contracts beginning at a reasonable $12 a month.
- This can spread, cultivate, rate, split, and check leads across can communication channels.
- This is able to track, help, compile, and interpret data to produce personalized reports.
- Reliable customer service and smooth collaboration of third party software.
Pipedrive is an influential and successful CRM website. Created by seasoned salespeople and professional developers of web applications, Pipedrive provides a mobile-responsive, user-friendly, and high-performance CRM and sales funnel management system that will provide you a better snapshot of your business and enable you to concentrate on top priority transactions. The site gives a fantastic free trial, which then helps you to check out all the main apps.
Why Use PipeDrive?
- Easy import and export info.
- Full features of Sales Management.
- Manage all in the distribution process for your business effectively.
- For all pricing packages Vendor offers a 30-day free trial.
Insightly, a CRM solution based on the cloud is geared to small businesses. It boasts more than 500,000 users globally. It also occupies the upper echelon of our Top 10 CRM software ranking, owing to the power of its rich features. This provides contact, pipeline, and task management to help you get an overall perspective of the market, achieve consistent selling insight, monitor consumer deliverables, strengthen client engagement, promote teamwork around the enterprise, and maximize efficiency and effectiveness.
Why Use Insightly?
- It helps you get a unique view of the customer at 360 degrees.
- You are getting holistic profiling of the types of people that you buy from.
- You get the picture of your business, small and big.
- Its social CRM helps you to use social networks to track leads and connect.
- In Web and Social Media, it combines CRM with project management.
4) Zoho CRM
Zoho CRM is a web-based application committed to recruiting, maintaining, and cultivating clients to develop the company. This incorporates three simple functionalities – management of the lead and touch, inventory flow management and purchasing monitoring – allowing it a flexible tool that can be utilized by an individual, a medium company or a big business
Why use Zoho CRM?
- It automates workflows on the sales.
- It helps to predict results on revenue.
- This automates the tracking of leads.
- It facilitates the quest and interaction of clients through smartphones and social networks.
Copper is planned to function with all the Google Suite applications – Gmail, Calendar, Sheets, Docs, Slide, and Inbox – rendering it an easy-to-use, easily available, and budget-friendly, convincing CRM tool. Billed as “Google’s number one CRM,” Copper is a third-party platform that Google itself recommends. Copper is available in three price plans for teams up to five users, with the basic one starting at $19 per user/month
Why Use Copper?
- Its integration with Google and simple, Google-like UI put you in a familiar setting.
- This includes all of the simple, trouble-free CRM functionality such as scheduling, job management and selling cycle and market plan development, and revenue forecasting.
HubSpot is either a major marketing automation software provider, or the largest inbound marketing software business, based on how you carve it out. HubSpot has been the pioneer in market share in the marketing automation platform sector since its launch in 2006.
However, there are some alternatives that are giving good competition to this website. Make sure you check our article above to find out whether HubSpot is best for you or you need an alternative.